Returns & Exchanges

At Symbiosis Skincare, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.

1

Initiate Your Request

Log in to your account and select the items you wish to return from your order history to generate a return authorization.

2

Prepare the Package

Carefully pack the unused products in their original packaging to ensure they are protected during transit.

3

Affix the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing